Yes. Cash on Delivery is the only payment method. There are no extra or hidden charges.

No. Pricing is transparent and shipping is free unless a product page specifically mentions otherwise.

Choose your product, select size and color, add to cart, fill your address, and place the order with COD. A confirmation is shared after you submit the details.

If the order has not been dispatched, our team will try to help. Contact support as soon as possible with your name and mobile number.

Take a screenshot of the reel or story, upload it on the “Order via Reel” page, choose your size and color, and place a COD order.

You can still order using the screenshot. Our team will confirm availability and finalize the details before dispatch.

A clear screenshot showing the outfit and any key details is recommended so we can match it accurately.

Final pricing is confirmed with you before dispatch. There are no platform or convenience fees added by us.

No. You can continue with your name and mobile number without OTP.

Yes. A simple name and mobile sign-in is enough to proceed with COD checkout.

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Orders are dispatched quickly on business days. Delivery timings depend on your location and the courier route. You will receive updates after dispatch.

If the order is not yet shipped, we will try to update the address. Contact support immediately with your order details.

Yes. Tracking details are shared once the order is dispatched. For additional help, message support with your name and mobile number.

Returns and exchanges are accepted as per policy for unused items with tags intact and original packaging. Contact support to start the process.

Yes, if the requested size is available and the product meets the exchange conditions. Our team will guide you through the next steps.

Use the size guide on the product page. If you need help, share your usual size and the product link with support for a recommendation.

Follow the care label. As a general rule, wash similar colors together, avoid harsh detergents, and dry in shade to maintain color and fit.

Popular items are restocked whenever possible. Check back on the product page or contact support for availability.

Yes. All listed prices include applicable taxes.

Occasional promotions may appear on banners and product pages. If active, the final price is visible at checkout with no extra fees.

Yes. Share your product requirements, quantities, and timelines and our team will respond with options and pricing.

Yes. Introduce your profile and concept via email or WhatsApp and we will review it for a potential collaboration.

Email support@mobileshop.com or WhatsApp +91-99999998547. Support hours are Monday to Saturday, 10:00 AM to 6:00 PM (IST).

Browse new arrivals at /catalog and place an Instagram screenshot order at /custom/upload.